Terms of service

Last updated August 3, 2026

These terms cover buying from Aluminum Outfitters — online or over the phone. Everything we sell is welded to order in New Caney, Texas, and that shapes most of what follows.

1. Who you are buying from

Aluminum Outfitters, 19363 FM 1485, New Caney, TX 77357. Call (281) 787-3039 or email sales@aluminum-outfitters.com.

2. Everything is built to order

We are a fabrication shop, not a warehouse. When you order, your build goes into the queue and is cut, welded and engraved for you. Build time depends on the size of the build and what is ahead of it in the shop — we will tell you where yours stands, and you can call any time to check.

3. Prices

Prices shown are for the build itself, in US dollars, and do not include freight or tax. Some items — oversize and fully custom work — are priced to order and quoted directly. Prices can change as material costs change, but the price you were given when you ordered is the price you pay.

4. Freight and delivery

Shipping is quoted separately after checkout — it is never included in the price on the site. These are large welded aluminum builds and freight depends entirely on where they are going. Once your order is placed we work out freight to your address and send it as a separate invoice before anything ships. You are free to arrange your own pickup or hauler instead.

Please inspect your build on arrival. If something was damaged in transit, tell us and the carrier right away — that is a freight claim and it has a short clock on it.

5. Engraving and artwork

If your build carries a ranch or company logo, you are telling us you have the right to use that artwork. We engrave what you send, keep the file so later orders match, and delete it whenever you ask.

6. Warranty

Our aluminum products carry a lifetime warranty against defects in materials and workmanship. That covers the build — not normal wear, not damage from accident, misuse, modification or livestock, and not moving parts supplied by other manufacturers, which carry their own warranties. Call the shop and we will sort it out.

7. Changes, cancellations and returns

Because each build is made for you, we cannot restock it the way a catalog retailer can. If you need to change or cancel, call as soon as you can — if it has not been cut yet, that is usually straightforward. Once material has been cut or engraved for your order, changes may not be possible.

If something is wrong with what you received, call us. We would rather hear about it and fix it.

8. Using this site

The photography, product descriptions and page designs here belong to Aluminum Outfitters. We try to keep every price, size and specification accurate; if an obvious error appears, we will contact you before charging or building rather than hold you to a mistake.

9. Governing law

These terms are governed by the laws of the State of Texas.